Support
Frequently Asked Questions
Answers for users and creators.
Is VeggieClick medical advice?
No. VeggieClick provides general nutrition guidance and planning support only. It does not replace doctors or registered dietitians.
How are nutrition totals calculated?
Meal plans and recipes are validated against nutrition records in the platform database. AI assists generation, but database-backed nutrition calculations are the source of truth.
Do I need cron jobs for AI blog automation?
No. VeggieClick includes a no-cron scheduler model with lazy execution and admin-triggered job runs.
Why can AI outputs differ from final saved nutrition?
AI drafts structure and ideas. VeggieClick recalculates using mapped ingredients and serving conversions, then applies validation checks and safety rules.
Can I delete my account and export my data?
Yes. You can request exports and account deletion from privacy controls in your account area when available.
What payment providers are supported?
Stripe and PayPal are supported for subscriptions.
Can creators sell products?
Yes. Creators can publish premium plans and products for users who want specialized meal guidance.
How do health imports work?
Upload supported export files from your device apps. VeggieClick summarizes relevant metrics for planning and progress insights.
What if a food does not match in photo meal analysis?
VeggieClick first tries direct database matching, then a USDA-based fallback where available, and flags unmatched items so you can review them.
How can I get support?
Use the in-app support/contact options from your account area. For billing issues, include your account email and recent transaction date for faster help.